Transfers

Need to transfer to another flight? We’ll tell you what to do to smoothly continue your journey. And no worries: most steps are taken care of by us.

Boarding pass

In most cases, you’ll receive your boarding pass for your connecting flight already when you check in for your first flight. This means you don’t have to check in again for your next flight. If you haven’t received it, you can go to the transfer desk or kiosk of the airline you’re flying with to collect it.

Baggage transfer

For most transfers, you don’t have to pick up your checked baggage. Airport staff will ensure it gets onto your next flight, so you only have to pick it up at your final destination.

If you’re having a transfer in the United States or China, you probably do have to collect your luggage to check it in again. This is because of local regulations. You’ll receive a warning about this when checking in your baggage. You also have to collect your luggage and check it in again if you booked a separate ticket with an airline that is not a SkyTeam Partner.

Transfer times

When you book your trip, transfer times are taken into account, so you should have enough time to get to your connecting flight. However, it might be good to consider the below advice.

Amsterdam Airport Schiphol

The minimum required transfer time at Amsterdam Airport Schiphol is usually around 50 minutes. Please note, though, that if you travel to a non-Schengen country, you’ll need to go through additional security checks, which might require more time.

Airports outside of the Netherlands

Like to know more about a specific airport? We recommend checking the airport website. Information about your next flight will also be shown on the screens at the airport where you’re transferring, so keep an eye out for them.

Sealed tax-free purchases

If you have a transfer during your journey, we recommend sealing your tax-free purchases in the shop. At some airports, unsealed tax-free products of transfer passengers are confiscated at the security check.

Missed flight

Didn’t make it to your next flight because of a delay or other unforeseen circumstances? No worries, you’ll automatically be booked onto the next available flight. You’ll receive a notification about your new flight details. If your device isn’t connected to the internet, you can retrieve the flight details and print the boarding pass at a self-service kiosk or transfer desk. You don’t need to pick up your baggage; we will relabel and transfer it to your new flight.

Frequently asked questions